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Refund Policy

Returns

To be eligible for a return, your item must be unused, unwashed and in the same condition that you received it, within 30 days of receiving. Email us at orders@wendybarnesdesign.com, wait for confirmation and then send your item to:
Wendy Barnes Design
PO Box 411392
Melbourne Florida US 32941

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days.

Exchanges

To be eligible for an exchange, your item must be unused, unwashed and in the same condition that you received it, within 30 days of receiving. If you need to exchange an item, send us an email at orders@wendybarnesdesign.com, wait for confirmation and then send your item to:
Wendy Barnes Design
PO Box 411392
Melbourne Florida US 32941

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

Free shipping may be offered and will be determined on a case by case basis once we receive your email to make return / exchange arrangements (please see above).